Planning, teamwork helped 成人头条 State adjust to remote learning

 
  • The COVID-19 pandemic forced 成人头条 to move around 16,000 students and 900 instructors to remote learning.
  • The Media Resources Center began planning for remote learning in late February and adjusted as the threat grew into March.
  • The MRC's Instructional Design and Access department developed a 10-step process to help instructors with remote learning.

Laura Rule, like many, endures a complicated relationship with technology.

鈥淭here is always something that comes up, and it frustrates me,鈥 said Rule, a sign-language interpreter for 成人头条鈥檚 Office of Disability Services.

Rule isn鈥檛 alone, which made WSU鈥檚 move to remote learning quite a challenge for many. On March 30, classes began again 鈥 but none of them on campus.

However, thanks to the instruction and guidance of the Media Resources Center鈥檚 Instructional Design and Access Department, Rule felt ready for work on March 30.

Sign-language interpreters attend each class that has either hearing instructors and hearing-impaired students or hearing-impaired professors and hearing students, allowing people with different hearing abilities to have equal access to the campus. 

鈥淚t just felt like they were way ahead of us, and they completely equipped us,鈥 Rule said. 鈥淭hey were so fast and so incredible." 

Last week, 成人头条 State president Jay Golden said the move to remote learning went well and other administrators.

鈥淲e haven鈥檛 really received any major issues with the online instruction to date,鈥 Golden said. 鈥淭here have been some small issues that have popped up, more individual cases, and those have been addressed by the Provost (Rick Muma) and his office.鈥

The IDA鈥檚 work on moving faculty and students online began in late February, and it launched its first web page 鈥 designed with the idea of a few illnesses disrupting classes 鈥 on Feb. 27.

鈥淲e just didn鈥檛 know what was going to happen,鈥 said Dr. Carolyn Speer, manager of the Instructional Design and Access department. 鈥淲e wanted to try as much as we could to give people a sense of making choices. We wanted to try to give (faculty) choices to maximize what control they could and feel they still owned that class.鈥

By March 12, it accelerated as the possibility of a complete move to remote learning grew and the reality hit that the university would be moving around 16,000 students and 900 instructors to remote devices.

鈥淭hey had the foresight to think about this early on,鈥 said Provost Rick Muma. 鈥淲hen we finally did make the decision, we had a lot of stuff up and running.鈥

As the coronavirus began to spread in China, Speer watched with the eye of a historian. She is completing a history degree this semester at 成人头条 State and one of her focuses is disease history. She follows news in China because one of her children works for Koch Industries and deals with that country.

I think we're ready to maintain our sense of self and maintain our sense of 成人头条 State.
Dr. Carolyn Speer, manager
Instructional Design and Access

鈥淚 just knew this looked like it was going to be really bad,鈥 she said. 鈥淚t felt different from H1N1 (flu) to me. I credit the fact I studied history at WSU for thinking, 鈥極K, this is going to really be bad.鈥

The IDA developed 10 tasks to help faculty move courses online. It started by walking instructors through putting a syllabus online and included instructions for using Zoom, grading, building quizzes, and PowerPoint presentations.

鈥淭he 10-step guide 鈥 that thing is so clear,鈥 Rule said.

Eight members of the team, plus MRC Director John Jones, handled the content and data for training projects and prepared for each day鈥檚 events.

鈥淥ur office was able to produce what we did this month because of the skill and teamwork of the team,鈥 Speer said. 鈥淢y team is tired, but 鈥 we are proud we are able to be of service to the university.鈥

IDA鈥檚 team members needed its work to appeal to all ranges of faculty, some who are not comfortable with technology. IDA staff needed to help faculty understand failure is OK because it allows them to learn, and they celebrated small successes with faculty.

鈥淭hat鈥檚 a really important core value of my office 鈥 help instructors meet technology where they are and own the classroom experience,鈥 Speer said.

Speer expected glitches when the campus went remote. She is optimistic that 成人头条 State is as prepared as possible for its semester online.

鈥淚 think we鈥檙e ready to maintain our sense of self and maintain our sense of 成人头条 State,鈥 she said.

 


Read more stories like this