Overview

Dr. Mark A. Glaser is a specialist in productivity measurement and development, community development, and citizen perceptions of government. He has worked with local governments for more than 25 years, and served as Professor in Residence with the City of 成人头条.

Dr. Mark A. Glaser joined the faculty in 1994. His research emphasizes the importance of bridging theory and practice and appears in more than 65 academic, professional, and technical publications.

Information

Areas of Research Interest

Citizen Engagement

Community Attachment and the Public Interest

Demonstrated Trust

Intergovernmental and Intersector Collaborative Networks

Community Development and Neighborhood Based Organizations

Research Methods

Policy/Program Evaluation

Urban Environmental Policy

Urban Educational Policy

Performance Measurement and Improvement

 

Areas of Teaching Interest

Community Networks: Intergovernmental and Intersector Collaboration

Research Methods

Applied Statistics/Writing with Quantitative Evidence

Program/Policy Evaluation

Urban Policy Analysis

Performance Measurement

Introduction to Public Administration

Urban Affairs I: Overview of Urban Concerns and Governance

Urban Affairs II: Applied Urban Research Project

Publications

鈥淣etworks and Collaborative Solutions to Performance Measurement and Improvement in Sub-Saharan Africa.鈥 Mark A. Glaser, Chapter 4 in Performance Accountability and Combating Corruption. Anwar Shah (ed.) Washington, D.C.: World Bank 2007: 89-131.

鈥淚nvolving Citizens in the Decisions of Government and Community: Neighborhood-Based vs. Government-Based Citizen Engagement.鈥 Public Administration Quarterly, 30 (1), 2006, Mark A. Glaser, Samuel J. Yeager and Lee E. Parker

鈥淐ollaborative Community-Based Public Education and Neighborhood Schools: Assessments of Racial Harmony and Issues of Equity.鈥 The Innovation Journal, 11 (3), 2006, Mark A. Glaser, Nancy McCarthy Snyder, Patricia Stevens, Crystal Gile and Edward P. Young.

鈥淲illingness to Pay for Capital Investments in Public Education: The Mitigating Influence of Community and Enlightened Self-Interest.鈥 Public Integrity, 6 (1), 2003-4, Mark A. Glaser, Maria P. Aristigueta and David R. Miller.

鈥淐ommunity of Choice or Ghetto of Last Resort: Community Development and the Viability of an African-American Community.鈥 Featured Article in Review of Policy Research, 20 (3), 2003, Mark A. Glaser, Lee E. Parker and Hong Li.

鈥淐ommunity v. Self-Interest: Citizen Perceptions of Schools as Civic Investments.鈥 Journal of Public Administration Research and Theory, 12 (1), 2002, Mark A. Glaser, Janet Vinzant Denhardt and Linda K. Hamilton.

鈥淭he Thin Blue Line Meets the Bottom Line of Community Policing.鈥 International Journal of Organization Behavior, 4 (1&2), 2001, Mark A. Glaser and Lee E. Parker

鈥淭he Paradox between Community and Self-Interest: Local Government, Neighborhoods, and Media.鈥 Journal of Urban Affairs, 23 (1), 2001, Mark A. Glaser, Lee E. Parker and Stephanie Payton.

鈥淗arnessing the Resources of Community: The Ultimate Performance Agenda.鈥 Public Productivity and Management Review, 23 (4), 2000, Mark A. Glaser, Maria P. Aristigueta and Stephanie Payton.

鈥淟ocal Government Performance Through the Eyes of Citizens.鈥 Journal of Public Budgeting, Accounting and Financial Management, 12 (1), 2000, Mark A. Glaser and Robert B. Denhardt.

鈥淪ervice Delivery Satisfaction and Willingness to Pay Taxes: Citizen Recognition of Local Government Performance.鈥 Public Productivity and Management Review, 23 (1) 1999, Mark A. Glaser and W. Bartley Hildreth.

"When Citizen Expectations Conflict with Budgetary Reality: Discontinuity between the Public's Demand for Services and its Willingness to Pay Taxes." Journal of Public Budgeting, Accounting and Financial Management, 11 (2) 1999, Mark A. Glaser and Robert B. Denhardt.

鈥淓conomic and Environmental Concerns and Local Development Policy: Tourism from the Perspective of the Host Population.鈥 Public Works Management & Policy, 3 (3) 1999, Mark A. Glaser and Robert B. Denhardt.

鈥淎 Systems Approach with Networked Solutions for Community Development and Neighborhood Schools.鈥 Mark A. Glaser, Maria P. Aristigueta and Crystal L. Gile. The Fourth Transatlantic Dialogue, Milan, Italy, June 2008.

鈥淪ocial Equity in Urban Public Schools: Performance Challenges and Willingness to Pay.鈥 Mark A. Glaser and Yusi Zhen. The 38th Annual Meeting of the Urban Affairs Association, Baltimore, Maryland, April 2008.

鈥淓xploring the Viability of Community-Based Healthcare Networks in the United States: Community Attachment, Coproduction, and Willingness to Pay.鈥 Mark A. Glaser, Mark Patrick Martz, Shalae Hennessy-Harris, and Lisette T. Jacobson. The Third Transatlantic Dialogue, Newark, Delaware, June 2007.

鈥淐ommunity Policing: Officer Views of Community and Neighborhood.鈥 Mark A. Glaser and Janet Vinzant Denhardt. The 36th Annual Meeting of the Urban Affairs Association, Montreal, Quebec, Canada, April 2006.

鈥淭he New Public Service and Community: A Framework to Guide Local Government.鈥 Mark A. Glaser, Misha C. Jacob and Lesa L. Lank. Invited paper for the Founders Forum, Democratic Governance: Senior Scholar Spotlight on Robert B. Denhardt. The 66th Annual National Conference of the American Society for Public Administration, Milwaukee, Wisconsin, April 2005.

鈥淟ocal Government Collaboration with Faith-Based and Secular Community-Based Organizations: Insurmountable Barriers or Unlimited Opportunity.鈥 Mark A. Glaser, Sarah W. Shangraw, Marguerite M. Kiely and Daniel J. Bryan. The 34th Annual Meeting of the Urban Affairs Association, Washington, D.C., April 2004.

鈥淭he Essential Nature of the Community Agenda and Citizen Engagement: Responsiveness v. Community.鈥 Mark A. Glaser and Daniel J. Bryan. The 64th Annual National Conference of the American Society for Public Administration, Washington, D.C., March 2003.

More publications

Professional Experience

Professor, Hugo Wall School of Public Affairs, 2000-present

Associate Professor, Hugo Wall School of Public Affairs, 1994-2000

Director, Institute for Communities and Government, 1997-1998

Faculty Research Associate, Kansas Public Finance Center, 1995-2009

Professor in Residence, City of 成人头条 Manager's Office, 1995-1996

Director, Institute for Research on Communities and Crime, 1994-1997

Associate Professor, University of Central Florida, 1994

Assistant Professor, University of Central Florida, 1992-1994

Policy Analyst and Co-Project Manager, City of 成人头条 Manager's Office, 1992

Regional Coordinator of the State Data Center, 成人头条, 1982-1988

Assistant Professor, Hugo Wall Center for Urban Studies, 1981-1990

Research Associate, Hugo Wall Center for Urban Studies, 1975-1978

Planning Consultant, Oblinger-Smith Corporation, 1974-1975

First Lieutenant, US Army, 1971-1973

Areas of Service

University Service

Member -Brookings Visitation Team, Washington, D.C.  Sponsored by the Office of the President, 成人头条, January 2018

College Council Representative 鈥揊airmount College of Liberal Arts and Sciences, September 2017 鈥 May 2018.

Member - Promotion Committee, Hugo Wall School of Public Affairs, 成人头条, 2017.

Committee Outside Member 鈥揇ean鈥檚 appointment to the School of Social Work, Fairmount College of Liberal Arts and Sciences faculty promotion committee, Fall 2012.

Chair - Tenure Committee, Hugo Wall School of Urban and Public Affairs, 成人头条 State University, 2011.

Chair - Untenured Faculty Evaluation Committee, Hugo Wall School of Urban and Public Affairs, 成人头条, 2006; 2007; 2010.

Committee Member 鈥 Selection of a Public Affairs Associate, Center for Urban Studies, 成人头条, May 2007.

Committee Member 鈥 Graduate Assistant Selection Committee, Hugo Wall School of Urban and Public Affairs, 成人头条, Spring 2006.

Committee Member 鈥 Dean鈥檚 appointment to the Fairmount College of Liberal Arts and Sciences Tenure and Promotion Committee, Fall 2003-2004.

Committee Member 鈥揂ssistant/Associate Professor Search Committee for the Master of Public Administration program, Spring and Fall 2005.

Committee Member - Untenured Faculty Evaluation Committee, Hugo Wall School of Urban and Public Affairs, 成人头条, 1997; 1999.

Committee Member -Hugo Wall School of Urban and Public Affairs Graduate Assistantship Selection Committee, 成人头条, 1998-99, 2005.

Committee Member - Bachelor of General Studies Faculty Committee, Fairmount College of Liberal Arts and Sciences, 成人头条, September 1997 - October, 1998.

Committee Member - Committee for the Assessment of Teaching, Research and Service Responsibilities of Faculty, Hugo Wall School of Urban and Public Affairs, 成人头条 State University, October 1996 - January 1997.

Committee Member - Director Search Committee, Hugo Wall School of Urban and Public Affairs, 成人头条, April - June 1996.

Committee Member -Alumni Award Committee, Master of Public Administration program, 成人头条, May 1996.

Committee Member -Ad Hoc North Central Association Re-accreditation Committee for self study through faculty institutional assessments, Graduate School, 成人头条 State University, November 1995.

Committee Member -Assistant Professor Recruitment Committee for Administration of Justice, 成人头条, February - May 1995.

Committee Member -Enrollment Task Force for the Fairmount College of Liberal Arts and Sciences, 成人头条, October 1994 - January 1995.

Committee Member -Faculty Affairs Committee, College of Health and Public Affairs, University of Central Florida, September 1992 - May 1994.

Committee Member -Committee for Faculty Evaluation, Department of Public Administration, University of Central Florida, September 1993 - July 1994.

Committee Chairperson -Selection Committee for 1992-93 Outstanding Public Administration Students, Department of Public Administration, University of Central Florida, March 1993.

Committee Member -QUEST Quality Conference Planning Committee, Center for Productivity Enhancement, 成人头条, September 1991 - May 1992.

Committee Member -Graduate School Assistant Dean Search Committee, 成人头条, 1988.

Committee Member -University Senate Library Policy Committee, 成人头条, 1986-1987.

Committee Member -成人头条 Research and Graduate Educational Task Force for North Central Association Reaccreditation, 1986.

Committee Chairperson -Vice-president of Academic Affairs Sub-committee for Statistical Analysis of the 成人头条 service area - Regents Mission Development, 1987.

Committee Member -成人头条 Traffic Policy Committee, 1987.

Committee Member -Faculty Representative to the Master of Public Administration Graduate Student Association, 成人头条, 1981-85, 1986-90.

Committee Chairperson -Master of Public Administration Graduate Assistantship Selection Committee, 成人头条, 1985-86.

Committee Member -成人头条 Faculty Grievance Review Committee, 1983-84.

Committee Chairperson -Master of Urban Affairs Recruitment Committee, 成人头条 State University, Fall 1984.

Committee Member -Curriculum Revision Committee, Master of Public Administration Program, 成人头条, 1987-88.

Committee Member -Graduate Assistantship Selection Committee, Center for Urban Studies, 成人头条, 1982-83, 1985-86, 1986-87, 1987-88, 1988-89.

Committee Member -Curriculum Revision Committee, Master of Urban Affairs Program, 成人头条, 1982.

Committee Member -Institute for Urban Studies Director Search Committee, University of Texas at Arlington, 1980.

Committee Member -Faculty Evaluation Guideline Committee, Institute for Urban Studies, University of Texas at Arlington, 1980.

Community Service

Additional Information

Ph.D., Administration/Urban Studies, University of Texas at Arlington, 1981. Dissertation: "Community-Based Organizations and Neighborhood Economic Development: A Critical Examination."

M.A., 成人头条, 1974

B.S., Business Administration, 成人头条, 1971