Sophos FAQs

Sophos Uninstall FAQ's

You can view if you have Sophos installed clicking on the ^ at the bottom right of your desktop, near the time.

See the icons outlined in red in the screenshot below:

See more detailed instructions below:

1. Click on the start menu and select the 鈥沦别迟迟颈苍驳蝉鈥� icon.

2. Click on the start menu and select the 鈥沦别迟迟颈苍驳蝉鈥� icon.

3. Click on 鈥淎辫辫蝉鈥� on the settings page.

4. If 鈥�Apps & Features鈥� isn鈥檛 selected on the left, please select it.

5. Scroll down in the list of Apps until you find 鈥淪ophos Endpoint Agent鈥�

6. Click on it and then click 鈥淯苍颈苍蝉迟补濒濒鈥�&苍产蝉辫;

7. Click 鈥淯苍颈苍蝉迟补濒濒鈥� on the small pop-up that appears.

8. Click 鈥渊别蝉鈥� on the verification pop up.

9. If you see this error message, click close and restart your computer and try again from step 1.

10. Click 鈥淯苍颈苍蝉迟补濒濒鈥� on the Warning page.

11. Wait for the uninstall to complete.

12. Make sure 鈥凌别蝉迟补谤迟鈥� is checked and click 鈥淐濒辞蝉别鈥�

13. Allow the computer to restart.

If this occurs, it means you do not have administrative rights on your machine. Please try this alternative method:

Save any documents you have open, as your computer will be rebooted as part of this process.
If you are off campus, please connect to the VPN. If you do not have VPN installed yet, please see instructions here: VPN Download Windows/PC (wichita.edu)
Open up 鈥淪oftware Center鈥� by clicking on the start menu, selecting the 鈥淢icrosoft Endpoint Manager鈥� Folder and then clicking on 鈥淪oftware Center鈥�
Click on 鈥淚TS 鈥� Migrate to Defender for Endpoint鈥� in Software Center.
Click on the "Install" button.
This following bar will appear.
Wait for this process to complete. When it has completed, you will see this box:
Click 鈥淩estart Now鈥� to reboot your machine to complete the process.