Different issues are taken care of in different ways. Here is a list of some issues, and who to contact/what to do when issues arise. Contacting OneStop for technical issues not related to Blackboard will delay service.

Below is a list of issues, and what you should do for assistance:

Issue

What to do

Hardware/software issues with university owned PC's, Macs, laptops, printers, etc.

Tickets can be created using the following links: 

Wireless issue Contact the Help Desk at 316-978-4357, option 1, or email helpdesk@wichita.edu
Issue accessing Banner Contact the Help Desk at 316-978-4357, option 1, or email helpdesk@wichita.edu
Help with an individual form in Banner Contact the Help Desk at 316-978-4357, option 1, or email helpdesk@wichita.edu
Issues with Blackboard Contact Blackboard support at (316) 978-4357, and select option 2, or create a ticket or chat .
Email issues Contact the Help Desk. Your question may be answered here.
Other issues Contact the Help Desk at 316-978-4357, option 1, or email helpdesk@wichita.edu
Telecommunication service request

If you still have questions about support, see the Computer Support FAQ.