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How is student data secured and privacy protected?

Honorlock has satisfied the requirements of the Information Security Office and uses encryption methods to protect Internet connections. Honorlock collects certain data elements from your computer which are necessary to perform proctoring services, but Honorlock does not have the ability to access your entire network. The use of the Google Chrome Extension limits access to operations provided by your browser during the period of time you are engaging in a proctored test. 

No. Honorlock proctoring service is being offered at no cost to faculty.

Students cannot test using a mobile device. They must use a laptop, Chromebook, or a desktop computer to take the test. 

Yes. By default, Honorlock is disabled. You will select which quizzes/exams to enable it on in your courses.

Instructor will need to provide these URLs to your students. It is recommended that the links be included in the exam so that students can easily access them after the exam begins.

No. if Browser Guard is enabled, the student will not be able to navigate to other areas of the course. In this case the Browser Guard needs to be turned off.

In scenarios where you would want students to access applications outside their exam, it is recommended that Browser Guard is turned off. Honorlock will continue to record the student鈥檚 desktop screen and our AI will generate flags when the student鈥檚 exam window loses focus, like when navigating to a specific application.

If you鈥檙e using Honorlock鈥檚 Browser Guard and whitelisting a PDF file, you鈥檒l need to make sure that the PDF is viewable directly within the Google Chrome browser. If the PDF file is hosted in such a way that it first prompts students to download the PDF file, Browser Guard may prevent students from accessing downloaded files on their device. Therefore, it鈥檚 recommended that the PDF is viewable directly within Google Chrome when a student accesses the whitelisted website. 

Honorlock does include a built-in basic and scientific calculator that you can enable in the Honorlock exam settings. If you allow your students to use a handheld calculator, please include this information in your Exam Instructions.

Honorlock is VPAT certified and fully accessible to students with special needs. Exam availability settings and student-specific time accommodations are managed and set up within the exam in Blackboard. Honorlock will piggyback off of these settings when students login to test. 

Please to enable Honorlock for Third Party exams.

Please keep any other Lockdown Browser for Third Party Assessments set to OFF if you are using Browser Guard.

Any customization of exam availability would need to be done within the publisher website. We recommend notifying students of the due date/late submission dates.

If you have access to a student account for your 3rd party publisher site, you could technically take the exam from the student experience to ensure everything is setup correctly.

Please strongly encourage students to reach out to Honorlock Student Support for any questions that they might have, or any technical issues that they run into. Throughout their exam, students will find support access just a click away. They will be able to connect with one of the Honorlock support agents quickly and easily to troubleshoot issues and get back on track with the assessment via the 鈥淟iveChat鈥� button, pinned at the lower right corner of the exam page. Please note: For Third Party exams, Honorlock Student Support is on the pinned tab not the publisher exam page. If a student needs to use the 鈥淟iveChat鈥� they must go back to the pinned tab. This includes the built-in calculator and guide as well.

The recorded exam sessions can be viewed in the Honorlock application in Blackboard. You will also be able to download summary reports that are easy to read. These reports will make a note of any incidents, and each incident will include a timestamp for the test session recording so that you can review it yourself and determine whether you need to address it. Click for instructions on how to view student results.

The activity will be flagged. Please review instructions on . For best practice, we recommending to click on the Summary Report button (under Honorlock LTI in Blackboard) then scroll through the high red flags and only look at students with serious flags.

The timer continues to run if the student leaves the exam for a restroom break. When they return they will have to show their face to the camera for the exam to start back up. You may choose to add 15-20 minutes to the exam time to compensate for restroom breaks or possible technical issues if that鈥檚 applicable for your assessment.